> Manor Care: Disgrace in Care

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Manor Care: Disgrace in Care - Introduction 
What does it say about a society that allows its loved ones to be cared for by a giant corporation that exploits the growing demand for their services, the values and cultural commitments of an immigrant workforce, and lack of legislative oversight in pursuit of bigger profits and smaller overhead? This is the first of likely many entries on my experiences in one of the HCR ManorCare nursing/profit centers. 
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Understaffed 
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This Manor Care habitually understaffs its units with nurses and/or nursing assistants (CNA). This calendar tracks the number of CNAs working the morning shift on the second floor. Six CNAs should be scheduled each morning to clothe, bath, and feed patients.

February average: 4

 
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Light Issues 
To the the casual observer, it would appear that the priority here at Manor Care is to turn off patients' call lights rather than making sure patients are taken care of. Such an observer might conclude that, by saving minute amounts of electricity, Manor Care is a place that would go to any end to make a profit. Well... they'd be right.  
Sun - October 16, 2005   read more>

Running short of the things that matter 
The shortage of aides and nurses in the morning isn't nearly as much of a concern as being understaffed in the evenings and through the night. During the day, the world is awake - there are doctors around and family members and nursing home staff populate the building. The "squeaky wheel" or emergency situation is likely to be taken care of. It is the safest time to be a patient here. 
Sat - November 26, 2005   read more>

Holidays at Manor Care 
Earlier this month, the state conducted a routine, surprise inspection here at Manor Care. The goal during the week was to make sure that each wing appeared to be fully staffed in accordance with the law. Meeting this goal sometimes required the facility to pull out its "A-Listers" - those with nursing degrees who had long since become administrators in the front offices, to cover when someone didn't show. If only this facility was as concerned about patient care as it is about passing inspections.  
Sun - January 8, 2006   read more>

Other issues 
There are many smaller issues here, relatively speaking. From the long drought without restorative aides to shoddy foot care; these lapses, while hardly minor, pale next to the real issues I've written about. However, they are important. 
Mon - January 9, 2006   read more>

A license to drive (away) 
Thu - February 9, 2006   read more>

© 2006 jonathan campbell
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