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Whatever it is, I love it and eBay has it 

Friday - November 18, 2005
This is it.
The campaign began several weeks ago with teaser ads promoting a mysterious that was, quite literally, the letters "i" and "t" in the eBay brand colors and font. The ad features a male spokesman who introduces with the tone and fawning-interest that could only be described as... subtly aroused. It's as if he is channeling every spokesman and woman that has ever pitched everything from cars and jewelry to electronics and lingerie. Without wavering, he describes and its myriad features as if it was the greatest product ever devised.
 
"With sleek design and incredible handling, it can turn on a dime and hold 2500 of your favorite songs, can cook anything from succulent chicken to Chateau Brion. It doesn't lose suction. It was designed by German engineers and developed in Sweden by renowned Japanese scientists."

The ad concluded by directing the now aroused and curious viewers to the website www.whatis-it.com. Shortly thereafter a new ad,Making of IT launched. This one evoked the excitement and optimism of the late 90's, when the companies that now shape our online world, like eBay itself, often sprang from the humble garage of a couple of college dropouts. So too, does . We watch, in a fast-paced 60 seconds, as goes from crude sketch, to rough prototype, to product launch, to taking the world by storm.


works because it is everything we always wanted or longed for - maybe something we'd forgotten about. is the tech gadget we've been drooling over. is the designer dress we could never afford. is the latest toy, or maybe even a long-lost toy from childhood. is more than something literal; just a colorful "i" and "t". is an intangible, vague thing to everyone, yet clear and precise to us as individuals. Finding and creating a metaphor for that intangible, tangible, vague, precisething is wherein lies the campaign's genius.

The follow-up toMaking of IT entitled Anthemfurther builds upon the ubiquitous . This ad unfolds to the Monkees tune Daydream Believer while we are treated to all the things might be depending on who we are. The ad opens with a family posing for a photo while a shiny new camera in the shape of snaps a few pictures. Later, a stamp collector examines an -shaped stamp. A group of kids with a baseball bat and gloves flee the scene where a window has just been broken with an -shaped object.

A viewer can't help but smile. The music is a perfect choice for a campaign that is trying to sell to everyone, every demographic. The Monkees tune is one of those rare songs that has massively broad appeal. Regardless of who you are, how old you are or what your musical tastes are, it's a happy song. It evokes the same nostalgia that might send one to eBay looking for relic from their childhood (or even a Davy Jones poster).

When I first saw the Making of IT ad, I found it highly entertaining, but I scratched my head wondering why eBay would create a campaign that makes the company appear to be an online retailer like Amazon. eBay is the place to get used stuff at auction, right? We've been to the site, gotten a deal on a ColecoVision or old 45's, and know that it is
I was the winning
(and only) bidder
for my
it .
the place to go for auctions. But eBay has become so much more over the years. It has become a community of sellers and buyers dealing in used and vintage goods a well as brand new items; even cars. Entire online stores, run by users, exist in this community. That is is what eBay wants us to know. With the holidays approaching, eBay wants us to know that it is a place where we can shop for newthings.

eBay has not been successful in getting that idea across in the past. The campaign changes that by changing the message. No need to explain the difference between the traditional auctions and the virtual retailers. No need to pitch the "community" concept. They have everything we want and they want us to know.

Their new mantra is: "You want ? Look for it here first." The campaign could very well have worked for a company like Google: "Searching for it? You'll find it with Google."

Maybe this is what eBay has needed - a solid identity that establishes them as the "search engine" for stuff new and used. What better way than with an ad campaign that plays to our need to have that special something that was designed by German engineers and developed in Sweden by renowned Japanese scientists, that can turn on a dime and hold 2500 of our favorite songs? Our . Maybe we'll even have some Monkees on there. 

Posted at 01:32 PM

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